Terms and conditions of use

Terms and Conditions:

Copyright and Trademarks The Belgique logo, name & other marks are trademarks of BELGIQUE PRODUCTION LIMITED. All copyright, database rights, trademarks & intellectual property rights remain the sole property of BELGIQUE PRODUCTION LIMITED. The content of www.belgique.co.uk may not be used in connection with any other business, product, service or for any other use, without the express written permission of BELGIQUE PRODUCTION LIMITED (This includes any copying, reproduction or display of this websites’ content)

Ordering products Store collections:
Please be aware of individual store opening hours prior to placing your order for store collection. Collections are available from all stores in selected days  

Due to the nature of some products we sell, we are unable to provide home delivery. The only collection from your local store is available.

Placing an order
When you click on the "purchase" button to complete your order, you are committing to buy the products at the price specified together with any delivery charges that apply to your purchase.
You will be transferred to a payments page where payment by credit/debit card or PayPal payment will be required in order to finally placing your order.
If your order is accepted you will get a confirmation of that order (from order (at) Belgique ) and payment confirmation by e-mail. The confirmation is sent to you automatically.
Your order becomes binding as soon as we have accepted it, subject to your rights of cancellation. Our acceptance of your order is conditional on the availability of the products you have ordered. If any of the products become unavailable, we will contact you as soon as possible to arrange an alternative or refund.
Once an order has been accepted, no alterations or amendments may be made to it.
You can track the progress of your order on your online account at Belgique.co.uk

Age Restrictions
In the UK, it is against the law to sell or supply intoxicating substances to persons less than 18 years. By placing an order of alcohol, you are confirming that the person purchasing or receiving these products is over the age of 18. If there is any doubt then the courier or point of collection may request some form of ID. If they are not satisfied that the recipient is over the legal age then these products will be refused for collection/delivery

Product Delivery and Collection
At the time of order, either a delivery address or store collection point must be highlighted.
Correct delivery address - we accept no responsibility for orders that have had addresses incorrectly provided
It is your responsibility to select a delivery/collection date, time & address where a recipient will be able to accept/collect the order, no responsibility will be taken for goods that are undeliverable or not collected.

Cancellations and Returns
As our some of our products are made to order and supplied fresh, once an order is accepted we regretfully cannot accept cancellations and refunds with less the 48h notice.
In the unlikely event that the products you receive are unsatisfactory, we ask you to contact us immediately. Due to the highly perishable nature of our products we ask you to check your order at the collection.

BELGIQUE PRODUCTION LIMITED shall not be held liable for any information within this site which may contain technical inaccuracies or typographical errors. In addition, BELGIQUE PRODUCTION LIMITED has no duty to update such information or be liable for the failure to do so.
We reserve the right to make changes to these disclaimers, terms and conditions along with any other content of this website without notice. By accessing our website after any changes have taken place, you are agreeing to any modifications.
All products sold through this website are sold on an “as is” basis, we do not make any representations or claims of warranty. BELGIQUE PRODUCTION LIMITED does not warrant that the information accessible through this website is accurate, complete or current. Price and availability are subject to change without any notice.

Privacy Policy
In order for us to process your order, we collect personally identifiable information relating to you. We will only use this information for the purpose for which you provide it to us, including, replying to enquiries, handling orders, delivering items and processing payments, promotional offers, informing you of new products or services, updating our records and preventing or detecting fraud or abuses of our Website.
We do not pass on personal details of our customers to third parties unless they are supporting us in the fulfilment of your order. They have access to personal information needed to perform their functions, such as delivery, but may not use it for other purposes.
See our full Privacy Policy Here

Fraud or credit risk
Where necessary to prevent fraud or reduce credit risk we may exchange your personal information with authorised bodies.

Contact email address: contact@belgique.co.uk

Contact tel: 0044 02037464331

Contact postal address: BELGIQUE PRODUCTION LIMITED, 29 Cambridge Park, London, United Kingdom, E11 2PU